Privacy policy

Last updated: 3 October 2026

Maegec respects your privacy and is committed to handling your personal information transparently and responsibly.

Maegec is a brand operated by Cesole, a sole proprietorship registered in the Netherlands.

Cesole
KVK: 80972489
VAT ID: NL003512189B53
Staalmeesterslaan 139
1057 NP Amsterdam
The Netherlands
Email: bymaegec@gmail.com

For the purposes of applicable data protection law, Cesole is responsible for the processing of personal information described in this Privacy Policy.

This policy explains what information we collect when you visit maegec.com, purchase from us, create an account, subscribe to our mailing list, complete a commission questionnaire, book a consultation or otherwise interact with Maegec.

1. Personal information we collect

Depending on how you interact with Maegec, we may collect the following information.

Information you provide directly

This may include:

  • your name;
  • email address and, where provided, telephone number;
  • billing and delivery address;
  • account information;
  • order and purchase information;
  • communications you send to us;
  • information you provide when subscribing to our newsletter;
  • reviews or other content you choose to submit;
  • information submitted through our commission questionnaire, including your artistic preferences, wishes, city/country and any additional notes you choose to provide; and
  • information provided when arranging a consultation or appointment.

Payment information

Payments through our online store are processed through Shopify and the relevant payment provider, which may include credit/debit card providers, PayPal, Klarna, Google Pay or other payment methods available at checkout.

Maegec does not itself receive or store your complete payment-card details.

Information collected automatically

When you browse our website, certain technical information may be collected automatically, such as:

  • IP address;
  • device and browser information;
  • website activity and interactions;
  • pages or products viewed;
  • referral information; and
  • cookie and similar technology information.

We use Shopify's privacy and cookie controls for this processing.

2. How and why we use your information

We process personal information only when we have a lawful reason to do so.

To process and fulfil orders

We use information such as your name, contact details, address and order details to:

  • process your purchase;
  • take payment;
  • deliver your order;
  • communicate with you about your order;
  • manage returns, refunds or customer service; and
  • maintain your customer account where applicable.

Legal basis: performance of a contract with you, or taking steps at your request before entering into a contract.

To respond to commission enquiries

If you complete the Maegec commission questionnaire, we use the information you provide to understand your preferences, assess your request, prepare for a consultation and determine whether and how we can work together.

Our current commission questionnaire is provided through RevenueHunt Product Quiz Maker.

Legal basis: taking steps at your request before entering into a contract and, where applicable, our legitimate interest in responding to enquiries and operating our business.

To arrange consultations

If you choose to book a conversation with us after completing the commission process, your contact and scheduling information is processed through our appointment-booking service.

Legal basis: taking steps at your request before entering into a contract and our legitimate interest in managing appointments efficiently.

To send marketing communications

If you voluntarily subscribe to the Maegec mailing list, we may use your email address to send information about Maegec, including new works, limited editions, collection releases and future drops.

Our subscriber information is currently managed through Shopify.

We only send marketing communications where you have provided the appropriate consent. You can unsubscribe at any time through the unsubscribe link in our emails.

Legal basis: consent.

Purchasing from Maegec does not automatically mean that you have agreed to receive marketing communications.

To operate, secure and improve our store

We may process information to:

  • operate and maintain our website;
  • prevent fraud and misuse;
  • protect our store and customers;
  • troubleshoot technical issues;
  • understand store performance; and
  • improve our services and customer experience.

Legal basis: our legitimate interests in operating, securing and improving our business, where those interests do not override your fundamental rights and freedoms.

To comply with legal obligations

Certain information relating to transactions, invoices and business administration must be retained to comply with tax, accounting and other legal requirements.

Legal basis: compliance with a legal obligation.

Dutch businesses are generally required to retain core accounting records for seven years, although longer periods can apply in certain circumstances. Belastingdienst

3. Shopify and our online store

Our online store is hosted by Shopify.

Shopify processes personal information when you visit Maegec, create an account, interact with the store or make a purchase.

We currently have Shopify Network Intelligence enabled. This means Shopify may use information relating to your interactions with Maegec together with information from interactions with Shopify and other Shopify merchants in order to provide enhanced services. These may include improving products and personalisation, understanding store and advertising performance, and providing more relevant advertising experiences.

No other Shopify merchant is given access to Maegec's customer data.

Where required, these uses are subject to your privacy and cookie choices. Shopify states that when its privacy tools are correctly configured, declining non-essential tracking prevents such device information from being used by Shopify Network Intelligence for non-essential purposes such as advertising. Shopify Help Center

You can learn more about how Shopify processes personal information through:

Shopify Consumer Privacy Policy

You may also use Shopify's privacy portal to exercise certain rights relating directly to Shopify's processing:

Shopify Privacy Portal

4. Cookies and similar technologies

Maegec uses cookies and similar technologies necessary for the operation of the website.

We may also use optional cookies or technologies for purposes such as analytics, personalisation and advertising-related services provided through Shopify.

Where consent is required, these technologies will not be used for non-essential purposes unless you accept them.

When you first visit Maegec, you can:

  • accept optional cookies;
  • decline them; or
  • manage your individual preferences.

You can later change your choices through the cookie/privacy controls available on the website.

We do not currently use separate Pinterest, Meta or other custom advertising pixels on Maegec. If this changes, this Privacy Policy and our cookie settings will be reviewed accordingly.

5. Who we share your information with

We do not sell customer contact lists.

We may share personal information only when reasonably necessary to operate Maegec, including with:

Shopify
For hosting the online store, customer accounts, checkout, order management, analytics, newsletter management and related ecommerce services.

Payment providers
For processing payments made through the checkout, such as card payment providers, PayPal, Klarna or Google Pay where selected.

RevenueHunt Product Quiz Maker
For operating Maegec's commission questionnaire and processing the information you submit through it.

Appointment-booking providers
For allowing prospective commission clients to select and manage consultation appointments.

Google/Gmail
Where you contact Maegec directly by email or we communicate with you regarding an enquiry or order.

Shipping providers, including DHL
When necessary to prepare, ship and deliver an order.

Professional and legal service providers
Where reasonably necessary for accounting, legal compliance, fraud prevention or the protection of our rights.

Public authorities
Where disclosure is required by law.

We only share information that is reasonably necessary for the relevant service.

6. Customer accounts

Maegec offers optional customer-account functionality through Shopify.

Where you use a customer account, information may include your contact details, saved addresses, order history, order status and other account-related information.

Shopify confirms that customer accounts can store address information and allow customers to view their order history and current order status. Shopify Help Center

7. International data transfers

Some of the technology and service providers we use may process personal information outside the Netherlands or the European Economic Area.

Where personal information is transferred internationally, we require such transfers to take place in accordance with applicable data protection law, using an adequacy decision or appropriate safeguards where required.

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to comply with legal, accounting and tax obligations.

In general:

  • order and accounting information is retained for the period required by applicable tax and accounting law;
  • newsletter information is kept until you unsubscribe or withdraw your consent, subject to limited records needed to respect that request;
  • customer-account information is kept while the account or customer relationship remains relevant, subject to applicable legal obligations;
  • commission enquiries and questionnaire responses are kept for as long as reasonably necessary to respond to and manage the enquiry and any resulting project; and
  • general correspondence is retained only for as long as reasonably necessary for the relevant conversation or business purpose.

We may retain certain information for longer where necessary to establish, exercise or defend legal claims or where required by law.

9. Your privacy rights

If the GDPR or another applicable privacy law applies to you, you may have rights including the right to:

  • request access to your personal information;
  • correct inaccurate or incomplete information;
  • request deletion of your information in certain circumstances;
  • restrict certain processing;
  • object to certain processing;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent; and
  • object at any time to the use of your personal information for direct marketing.

These rights are subject to the conditions and exceptions set out by applicable law. The European Commission confirms these as core GDPR rights. European Commission

To exercise your rights in relation to Maegec, contact:

bymaegec@gmail.com

We may need to verify your identity before fulfilling certain requests.

You also have the right to lodge a complaint with the relevant data protection authority. As Maegec is operated from the Netherlands, the relevant supervisory authority is the Autoriteit Persoonsgegevens.

10. Children

Maegec is a general art and design store and is not specifically directed at children.

We do not knowingly seek to collect personal information from children where they are not legally able to provide that information or the required consent themselves.

Where consent is legally required and an individual is below the applicable age for providing that consent independently, consent from a parent or legal guardian may be required.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

12. Changes to this Privacy Policy

We may update this Privacy Policy when our business, services, technology or legal obligations change.

For example, we may update it if Maegec introduces new advertising platforms, tracking technologies, personalised products, production partners or additional service providers.

The latest version will always be published on this page with its most recent update date.

13. Contact

For questions about this Privacy Policy or the way Maegec handles personal information, please contact:

Maegec / Cesole
Staalmeesterslaan 139
1057 NP Amsterdam
The Netherlands

Email: bymaegec@gmail.com
KVK: 80972489
VAT ID: NL003512189B53